Insights

Perspectives for owners and operators.

Thoughts on building, owning, and growing exceptional service businesses.

SuccessionMarch 2026

Selling Without Selling Out: A Founder's Guide

What to look for in a buyer when the people and customers you've built a career around still matter to you.

CONTINUE READING →
OperationsFebruary 2026

The Quiet Compounding of Operational Discipline

Why steady systems work — scheduling, dispatch, financial reporting — outperform dramatic restructurings.

CONTINUE READING →
IndustryJanuary 2026

Why Essential Services Belong in Permanent Capital

Recurring demand, skilled labor, and local trust make service businesses ideal for long-term ownership.

CONTINUE READING →
GrowthDecember 2025

Tuck-in Acquisitions: When and How to Use Them

A practical framework for evaluating add-on opportunities once a platform is in place.

CONTINUE READING →
LeadershipNovember 2025

Investing in Operators You'll Keep for a Decade

Compensation, autonomy, and career pathways for the leaders who run great service businesses.

CONTINUE READING →
AcquisitionsOctober 2025

What Makes a Service Business Acquirable

Eight characteristics we look for, and what owners can do years in advance to prepare.

CONTINUE READING →

Stay in touch.

Subscribe to receive our quarterly perspectives, written for owners and operators of service businesses.